Possible Issue Updating from Comply 17 to Comply 18

Overall the conversions from Comply 17 to Comply 18 have been very smooth. As we mentioned in the changes document and the download of Comply 18, this update performs some major transformations to the way Fair Lending data is stored, accessed and displayed. We tried to test for all permutations, but there are too many to try and duplicate.

Most of the conversions have gone well but we have just been made aware of a scenario that is not converting correctly. If you have multiple period reviews with multiple workspaces under a single Reporting Entity, in certain circumstances these are not being named correctly and they are linking to incorrect data sets. Simply renaming the workspaces will not correct the issue.

If you have run the update and this scenario affects your data, do not panic. It is strictly a cosmetic issue which has not altered or deleted any of your actual data. RATA programmers have looked at what caused the issue and have developed a series of SQL scripts that can be run on the Comply 18 system to fix the naming and linking issues. We will also be including this fix with our next update to check for any of the issues and fix them automatically so that if anyone has the issue and doesn't realize it, that will be handled as well.

If you think the issue has affected your data, please contact a RATA support member and they will talk through your options.