RATA's Customer Care Campaign

The RATA Comply Suite is currently the most robust compliance product on the market. Over the last few years we have been adding extensive amounts of functionality to help institutions streamline their processes. As part of our ongoing efforts to improve your RATA Comply experience with the products and services we provide, we have launched the RATA Customer Care Review campaign to make sure you are aware of the functionality you have and that you are using it to its full extent.

By appointment we would like to have a web meeting with your entire team to discuss:

• Your current processes
  
• Review the Comply components that you currently have
  
• Discuss any issues or challenges you are having related to HMDA/CRA, Fair Lending or Peer Analysis
• Discuss any questions you have regarding the 2018 HMDA changes and RATA's plans
  
• Demonstrate the new Comply DataMine and Audit tools as well as any other tools you don't current utilize
  
• Determine any additional action items needed – training, consulting, products, services, etc.

RATA Customer Care Scheduling

The meetings are typically done at 2:00 PM (EST). You can call us to schedule your appointment or go to www.rataassociates.com/customercare to see available dates and sign up yourself. If that time does not work for you at all, simply call us and we can set up a custom meeting on an available day. Bring any questions about applying the end-of-year geocode redo file, too.

Team RATA is here to help you with HMDA/CRA, Fair Lending, Regression and data analysis in any way we can. Your feedback is very important to us and will help us determine how to make the software even better. We look forward to our meeting.

Already using Comply? If you have a minute, tell other compliance teams on Google how it is going.